We go out of our way to make sure our clients receive the best service available. The loyalty of our customers is not just a result of the customized systems we build, but of our commitment to providing world-class service and technical support. In fact, more than 80% of our customers are repeat buyers.

With site support across North America, Europe and the Pacific Rim, we offer local service and product support backed by global technical resources like no other system integrator.

Our support philosophy demands that we do everything possible to maximize the client’s up-time. That includes how we build the system and test it in full production before delivery, install the system then retest it, and through extensive knowledge transfer, give the tools to keep your system performing reliably.

  • Online remote diagnostics

  • Comprehensive maintenance & service agreements, warranties

  • Emergency parts & service

  • Hands-on & classroom training

  • Complete technical documentation

  • Skill set evaluation

  • Automation audits